Privacy Policy

Beacon Labs ("we," "us," or "our") operates Rovo, a lead audit tool that helps contractors identify missed customer leads in their email inbox. This Privacy Policy describes how we collect, use, and protect your information when you use our service.

When you use Rovo, we may collect the following information:

• Account information: Your name and email address received through Google OAuth when you connect your account.
• Email data: Email metadata and content from your Gmail inbox, accessed via read-only Gmail API access, for the purpose of identifying customer leads.
• AI-processed data: Classifications, summaries, lead sources, and estimated job values generated by our AI analysis of your emails.
• Usage data: Basic information about how you interact with the service, such as pages visited and features used.

We use the information we collect to:

• Scan your Gmail inbox (last 30 days) to identify customer leads
• Classify emails using AI to determine lead status and category
• Generate audit reports showing unreplied leads and estimated job values
• Improve our service and user experience

Your data is stored in secure, hosted database infrastructure. We use industry-standard encryption in transit (TLS) and at rest to protect your information. Access to your data is restricted to authorized personnel only.

Email content is processed and summarized for classification purposes. Full email bodies are not permanently stored beyond what is needed to generate your audit report.

We do not sell your personal information. We do not share your email content with third parties except as necessary to provide the service:

• AI processing: Email content is sent to our AI provider for classification. This data is processed in real time and is not retained by the AI provider for training purposes.
• Infrastructure providers: We use third-party hosting and database services to store and process your data securely.
• Legal requirements: We may disclose information if required by law or to protect our rights.

Rovo's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

• We only request read-only access to Gmail (the gmail.readonly scope).
• We do not use Gmail data for serving advertisements or for any purpose other than providing the lead audit service.
• We do not allow humans to read your email content unless: (a) you give explicit consent, (b) it is necessary for security purposes such as investigating abuse, (c) it is necessary to comply with applicable law, or (d) our use is limited to internal operations and the data has been aggregated and anonymized.

• Access: You can request a copy of the data we hold about you by emailing us.
• Deletion: You can request deletion of your data by emailing support@beaconlabs26.com.
• Revoke access: You can revoke Rovo's access to your Gmail at any time through your Google Account Permissions.

We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies.

Rovo is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of Rovo after any changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or your data, please contact us at support@beaconlabs26.com.