Terms of Service

By accessing or using Rovo, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the service.

Rovo is a lead audit and reply tool operated by Beacon Labs. It connects to your Google account through Google OAuth, uses AI to scan and classify emails when you grant Gmail access, identifies customer leads, prepares draft replies, and can send replies that you approve after you activate the live dashboard.

• You must have a valid Google account to use Rovo.
• You are responsible for maintaining the security of your account and any activity that occurs through it.
• You must have the authority to grant Gmail read access for explicit inbox scans and Gmail read plus send access for the live dashboard account you connect.

Rovo uses Gmail access only to provide user-facing Rovo features. When you choose an explicit inbox scan, Rovo requests read-only Gmail access to identify leads and reply status. After you start a trial and activate the live dashboard, Rovo requests Gmail read plus send access so it can monitor new leads, prepare drafts, track replies, and send only the replies you approve.

Rovo does not delete or modify your existing Gmail messages. If you connect Gmail send permission, you authorize Rovo to send replies you approve through the dashboard or supported SMS approval flow. You are responsible for reviewing AI-generated drafts before sending when review controls are presented.

You agree to use Rovo only for its intended purpose: auditing your inbox for customer leads and managing approved lead replies. You may not:

• Attempt to reverse-engineer, decompile, or exploit the service
• Use the service for any unlawful purpose
• Interfere with or disrupt the service or its infrastructure
• Access the service through automated means (bots, scrapers) without our written permission

Rovo uses artificial intelligence to classify emails, generate summaries, identify likely lead sources, extract phone numbers when present, and draft replies. These outputs are approximations and should not be treated as definitive business advice.

• Email classifications may not be 100% accurate.
• AI-generated summaries and drafts may require review or editing.
• Beacon Labs is not responsible for business decisions made based on AI-generated insights.

Your use of Rovo is also governed by our Privacy Policy. We access Gmail read data to provide lead scanning and monitoring. We do not sell Gmail data, use Gmail data for advertising, or use Gmail data to train generalized AI models. If you activate the live dashboard, we may also request Gmail send permission to send replies you approve.

If you provide a phone number and consent to SMS, Rovo may send transactional text messages about customer leads, draft review, and reply actions. Message and data rates may apply. SMS delivery is not guaranteed and should not be used for emergencies.

Paid dashboard features may require an active subscription. Billing is processed by Stripe. Subscription terms, trial availability, and renewal details are shown at checkout or in the billing portal.

Rovo, its design, code, and branding are the property of Beacon Labs. Your data remains yours — we claim no ownership over the content of your emails or the information derived from them.

Rovo is provided "as is" and "as available" without warranties of any kind, either express or implied. Beacon Labs is not liable for:

• Missed leads or inaccurate email classifications
• Business decisions made based on audit results or AI-generated content
• Service interruptions, data loss, or errors in processing

To the maximum extent permitted by law, Beacon Labs' total liability to you is limited to the amount you have paid for the service.

We may suspend or terminate your access to Rovo at our discretion, with or without notice. You may stop using the service at any time and revoke Gmail access through your Google Account Permissions.

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of Rovo after changes are posted constitutes acceptance of the updated terms.

These terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles.

If you have questions about these Terms of Service, please contact us at support@beaconlabs26.com.